This 24-week program prepares individuals to provide technical assistance support and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts information systems networking, operating systems, computer hardware, the Internet, software applications, help desk concepts, problem-solving, and principles of customer service. All of the topics listed below with an (“*”) in front of the topic number means it is relevant study materials to prepare for your Cybersecurity training course.
Credential Attained: CompTia A+ – An industry-globally recognized certification, Measurable skills gain leading to employment as a Help Desk Support / Computer Technician.
A+: What You Need to Know
For any desktop support specialist using this training for exam preparation, our CompTIA A+ Certification course maps to the CompTIA CompTIA A+ 220-1001 and CompTIA A+ 220-1002 exam objectives, and covers topics such as:
- Identifying, using and connecting hardware components and devices
- Installing and supporting the Windows OS with command line and client support
- Troubleshooting PC, mobile, device and network issues
- Identifying and protecting against device and network connection vulnerabilities
- Installing and configuring laptops and mobile devices
CompTIA A+ certified professionals are proven, problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers in today’s digital world.
• The only credential with performance-based items to prove professionals can think on their feet to perform critical IT support tasks at the moment.
• Trusted by employers around the world to identify the go-to person in endpoint management and technical support roles.
• Regularly reinvented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
CompTIA A+ certification is earned by passing a set of two exams, created by IT industry professionals, that validate skills needed for entry-level IT jobs. That said, CompTIA A+ is not just about PC repair. CompTIA A+ candidates are better prepared to troubleshoot, and problem solves a wider variety of issues, ranging from networking and operating systems to mobile devices and security.
Unlike other certifications, many of which only require covering one domain, CompTIA A+ covers a broader diversity of knowledge required of technicians today, making A+ relevant to many more job roles.
Who Should Take A+ Training?
This A+ training is considered foundational-level CompTIA training, which means it was designed for desktop support specialists with 6 months to 1 year of experience — or no experience at all. This A+ course is valuable for new or aspiring IT professionals, experienced desktop support specialists looking to validate foundational skills, and non-technical professionals.
CompTIA A+ is for professionals looking to start a career in IT and have. CompTIA A+ prepares candidates for the following job roles:
• Service desk analyst
• Help desk tech
• Technical support specialist
• Data support technician
• Desktop support administrator
• End-user computing technician
Jobs in IT are among the best paying in our time, and there are plenty available, with new ones being created every day. CompTIA A+ is a powerful and respected credential that employers trust and can significantly help to get individuals hired for their first job in IT. Those who stay on path collect experience, additional certifications, and education, and will have the opportunity to thrive in their careers.
A sample of CompTIA A+ jobs and their average salaries:
• Support specialist – $54,500
• Field service technician – $46,000
• Desktop support analyst – $60,000
• Help desk tier 2 support – $45,000
Course materials will be provided to all enrollees after confirmed enrollment.
